Terms of Service

By accessing our website, scheduling service, requesting an estimate, or communicating with Cowboy Cooling HVAC Corporation (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use our services.

Cowboy Cooling HVAC Corporation provides residential and commercial HVAC services including, but not limited to:

• Diagnostics and repair

• Equipment installation and replacement

• Preventative maintenance

• Maintenance plans

• Indoor air quality services

Service availability may vary based on location, weather, safety conditions, and parts availability.

• Estimates are valid for the time period stated on the estimate (or 30 days if not stated).

• Pricing may change if unforeseen conditions are discovered during service.

• Additional work requires customer approval before completion whenever reasonably possible.

• Diagnostic fees are separate from repair costs unless explicitly stated otherwise.

Payment is due upon completion of service unless otherwise agreed in writing.

We accept approved payment methods including cash, check, card, and financing when available.

Late or unpaid balances may result in:

• Service suspension

• Collection efforts

• Applicable fees permitted by law

The customer agrees to provide safe and reasonable access to equipment.

We reserve the right to reschedule service due to:

• Unsafe conditions

• Weather

• Equipment accessibility issues

• Parts availability

We stand behind our workmanship.

Manufacturer warranties apply to equipment and parts and are subject to manufacturer terms.

Warranty does not cover failures caused by:

• Misuse

• Lack of maintenance

• Power issues

• Acts of nature

• Third-party modifications

Maintenance plans renew according to the plan agreement provided at enrollment.

Plan benefits are non-transferable unless approved by the Company.

By providing your phone number and opting in, you consent to receive SMS communications from Cowboy Cooling HVAC Corporation related to:

• Appointment reminders

• Service updates

• Billing notifications

• Maintenance reminders

• Customer support

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying:

STOP to unsubscribe
HELP for assistance

Consent to receive SMS messages is not required to purchase services.

We do not sell or share mobile opt-in data with third parties for marketing purposes.

To the maximum extent permitted by law, Cowboy Cooling HVAC Corporation is not liable for indirect, incidental, or consequential damages including loss of use, business interruption, or property damage resulting from equipment failure.

All website content is provided for informational purposes only and may change without notice.

Unauthorized use of website materials is prohibited.

Your use of our services is also governed by our Privacy Policy, available on our website.

We may update these Terms of Service at any time. Continued use of services after updates constitutes acceptance of the revised terms.

Cowboy Cooling HVAC Corporation
2626 Lombardy Ln, Suite 103
Dallas, TX 75220
(817) 277-4383
Contact@CowboyCoolingHVAC.com