Privacy Policy

We may collect the following information when you interact with our website or services:

• Name

• Phone number

• Email address

• Service address

• Billing information

• Communication preferences

• Service history and equipment details

Information may be collected when you:

• Schedule service

• Request an estimate

• Sign up for a maintenance plan

• Contact us via phone, email, website form, or SMS

• Submit payment

We use your information to:

• Schedule and perform HVAC services

• Provide estimates and invoices

• Process payments

• Communicate appointment updates

• Send service reminders and maintenance notices

• Respond to inquiries

• Improve our services

We do not sell, rent, or trade your personal information to third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.

By providing your phone number and opting in, you consent to receive text messages from Cowboy Cooling HVAC Corporation regarding:

• Appointment scheduling and reminders

• Service updates

• Billing notifications

• Maintenance reminders

• Follow-up communication

Message frequency varies.

Message and data rates may apply.

You can opt out at any time by replying:

STOP to unsubscribe
HELP for assistance

You may also contact us at (817) 277-4383 or Contact@CowboyCoolingHVAC.com to modify your communication preferences.

We do not share mobile opt-in data with third parties for marketing purposes.

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

Payment information is processed through secure third-party payment providers.

Our website may use cookies or analytics tools to improve user experience and understand website performance.

You may disable cookies in your browser settings.

We may use trusted third-party vendors to support operations (e.g., payment processors, scheduling platforms, CRM software). These providers are only permitted to use your information for service-related purposes.

You may request to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Update communication preferences

Requests can be made by emailing Contact@CowboyCoolingHVAC.com.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Cowboy Cooling HVAC Corporation
2626 Lombardy Ln, Suite 103
Dallas, TX 75220
(817) 277-4383
Contact@CowboyCoolingHVAC.com